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Parallel is an interactive wall that connects people from across the world and opens a window into other cultures.

 
 
 
 
 
 
 
 

Design Challenge

How might we extend empathy to those with different cultural backgrounds and life experiences?

 
 

Project Type
Microsoft Design Expo, MHCID

Role
Researcher, User Experience Designer

Skills
Concept Development, Product Vision,
Research + Strategy, Interaction Design

Team
Justin Lund, Surabhi Wadhwa, Angela Yung

 
 
 
 
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Concept

Socially Engaged Design

Increased use of technology can be viewed as a major reason as to why 1 in 5 Americans often feel lonely or socially isolated. We wanted to use technology to bring people closer. We looked at examples of Socially Engaged Design which involved communities in debate, collaboration or social interaction. The problem with these examples however, was that they were bound by their physical location, making them only accessible to . We wanted our design intervention to be accessible by everyone and by installing them at different geographical locations, we hoped to facilitate conversation and foster meaningful connections with people from different walks of life.

 
 
 
 
 

Research Methods

Testing our assumptions

But before we dove into the design and technology aspect, we wanted to test our assumptions with real people and validate our design response. Our client raised concerns regarding people’s safety as well as some privacy issues. We were advocates of freedom of expression and wanted to learn whether or not it should be regulated. We also waned to see how people would respond to being filmed in public.

 
 
 
 
roleplaying
 

Role-playing

How does it feel to have a conversation with a stranger you’ve just met?

 
 
 
bodystorming
 
wizard of oz
 
interviews
 

Bodystorming

How does one interact through gestures and explore body movement?

 

Wizard of Oz

How would people respond to collaborating and interacting with strangers?

 

Reflective interviewing

How did people feel about their interactions and overall experience?

 
 
 
 

Design

How it works

Interactive transparent touch displays (36-feet long, 12-feet tall) are installed in urban spaces at different geographical locations. Collaborative exercises periodically appear on the digital screen that encourage people to draw or write using gestures. Body movements are tracked through motion sensors and projected as avatars in real-time. Once participants have interacted with other avatars, visual cues prompt them to place their palm onto the screen. Placing their hand on the screen allows them to see a corresponding participant from another location. After the reveal, participants are presented with questions that make it easy for them to start a conversation and get to know each other.

 
 
 
 
motion
 

Move

Avatars visually represent full body motion capture in real time

 
 
 
 

Draw

Free response and connect-the-dots exercises encourage expression and collaboration through digital art

 
 
art
 
 
 
encounter
 

Meet

Placing one’s palm on the screen reveals the person on the other side

 
 
 
 

Talk

Prompts encourage conversation - “Describe your ideal day look like” or “What is something you’ve always dreamed of doing and why haven’t you done it yet?”

 
 
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